Sr. Rewards & HR Operations Manager

Overview

Marco Technologies is looking for a Total Rewards & HR Operations leader to join our HR team. The ideal candidate will have a strong background in compensation and incentive design, plus benefit plan design and compliance. This role also oversees HR operations (HRIS) and policy development/compliance, managing specialists in these areas.

The Senior Total Rewards & HR Operations Manager is a strategic and operational leader responsible for designing, implementing, and optimizing total rewards programs and HR operations. This role partners with HR, Finance, and business leaders to align compensation, benefits (benefits compliance), job design, HR systems, and business performance. It also oversees HR-related compliance, ensuring multi-state employee policies are developed, implemented, and updated to reflect Marco’s growth initiatives.

• Compensation and Job Design
• Designs and partners with finance to create compensation plans in alignment with Marco compensation philosophy and talent strategy. Leads discussions with stakeholders to understand base and incentive strategy to ensure plans deliver on business goals.
• Creates compensation framework and maintains job leveling guides to ensure fairness and consistency across the company. Guides job evaluations and pay-related decisions through development and deployment of standard compensation plans and tools.
• Develops and standardizes total compensation programs to attract and retain top talent by leveraging competitive market pay, short-term incentives, and sales compensation.
• Participates in market surveys as needed and develops tools and techniques for presenting data to management to support decision making. Continuously assess and propose creative pay/total reward options in response to labor market changes.
• Applies art and science to ensure internal job titles align with the external market.
• In partnership with HR colleagues, guides managers and employees in creating and updating job descriptions to ensure clear outlines, appropriate grade level/salary ranges, and defined career paths and development opportunities.
• Partners with and consults with the Sr. Vice President of Human Resources on executive compensation programs.
• Oversees and directs the annual salary planning process (merit) to ensure fair and equitable decisions. Creates training and communications for leadership regarding compensation processes.
• Includes regional/geographic pay considerations when building compensation plans.
• Benefits
• Manage the company’s comprehensive nationwide benefits strategy aligned to business priorities and Total Rewards philosophy.
• Oversee health, welfare, wellness, and leave programs for employees, guiding Marco’s benefits team and working with brokers to build meaningful programs.
• Lead annual plan renewals, including plan design, cost-sharing strategy, and funding recommendations.
• Ensure strong compliance and risk management across applicable requirements (ERISA, ACA, HIPAA, COBRA, and related regulations) by working with internal teams and brokers/vendors to manage documentation, filings, audits, and notices.
• Champion well-being initiatives spanning physical, mental, and financial health. Collaborate with Marco’s well-being partner to provide meaningful well-being content.
• Build and manage broker and vendor relationships, leading vendor strategy and performance management across carriers, administrators, wellness partners, and consultants; conduct RFPs and negotiate contracts as needed.
• Serve as a trusted advisor to executive leadership on benefits strategy, trends, and risk trade-offs.
• Compliance, HRIS and M&A
• Support due diligence and integration activities for mergers, acquisitions, and divestitures related to benefits programs and role identification.
• Oversee policy development and updates to ensure HR-related state and federal compliance.
• Lead HRIS/HR Operations to optimize technology, data integrity, and vendor integrations; strengthen reporting and insights.
• Other
• Act in accordance with Marco policies and procedures as set forth in the employee handbook.
• Perform other related duties as assigned by direct manager or supervisor.
• Supports sales…