Field Technician Technology Department; Level B

Position Details

• Position Type: Technology/ Field Technician
• Date Posted: 2/10/2026
• Date Available: ASAP
• Closing Date: 02/23/2026

Operating with a high degree of independence, the Field Technician provides technical service, repair, and installation of district hardware, software and peripherals to end-users. By delivering proactive maintenance and responsive end-user instruction, this role ensures a seamless technology experience that directly enhances a positive teaching and learning environment.

• Independently diagnose and resolve hardware and software issues through the district ticketing system to monitor, action, and track incidents ensuring resolutions meet district standards or are escalated appropriately.
• Serve as the primary point of contact for building hardware tickets, providing helpful, courteous, regular and timely service to all staff and stakeholders.
• Install, configure, and test equipment and specialized systems at specified locations to ensure day-one readiness.
• Conduct routine maintenance checks and perform firmware/software updates to prevent malfunctions and minimize classroom downtime.
• Provide technology setup and real-time support for district events, including professional learning days and school initiatives.
• Maintain accurate inventories of assigned building hardware and software to ensure district resources are maximized.
• Provide end-users with technical tips, instructional resources, and troubleshooting guides to empower staff and students.
• Contribute technical expertise to district-wide technology deployments and strategic initiatives.
• Maintain high-level proficiency in supporting a diverse ecosystem, including Windows, macOS, iOS, and Audio/Video systems.
• Collaborate closely with Technology Department staff, Tech Coaches, and Media Specialists to align technical support with instructional goals.
• Performs other duties of a similar nature or level to support the evolving needs of the Technology Department.

• Associate or technical degree in computer science, or equivalent combination of education and/or experience. CompTIA A+ Certification or equivalent training and experience.
• Working knowledge of Microsoft software, Apple OS and iOS software.
• Experience working in an academic institution, preferably K-12 education, strongly preferred.
• Experience with Windows support, macOS support, imaging and remote management.
• Experience with mobile device troubleshooting, especially iOS.
• Ability and willingness to learn new systems and technology.
• Evidence of strong customer service and human-relations skills.
• Evidence of self-motivation, discipline and motivation.
• Evidence of the ability to support AV equipment, including pulling and installing cabling.
• Evidence of troubleshooting skills and continuous learning.
• Evidence of strong verbal and written communication skills.
• Evidence of excellent organizational and record keeping skills.
• Evidence of the ability to prioritize and handle multiple tasks simultaneously.
• Able to maintain confidentiality.
• Evidence of strong interpersonal skills to interact with coworkers, supervisor, the general public, etc. to exchange or convey information and to receive work direction.

8 hours per day, 12 months per year.

Minimum hourly rate: $27.94

to view the salary schedule. Wages for this position can be found in Appendix A, Level

B. Medical and dental benefit eligible.  to view benefit details.