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Hybrid Help Desk Technician: Windows, Mac & IT Support
Job in
Minnetonka, Hennepin County, Minnesota, 55345, USA
Listed on 2026-08-17
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support
Job Description & How to Apply Below
Willdan Group, Inc. is seeking a Help Desk Technician I for a hybrid role with three in-office days per week. The role delivers first-level IT support for desktops, software, devices, and basic network issues across locations, ensuring prompt ticket handling and high customer satisfaction.
The successful candidate will assist with onboarding/offboarding, maintain asset inventories, and contribute to knowledge base documentation while participating in IT projects and process improvements.
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