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Onsite IT Service Desk Agent; Level 1

Job in Minnetonka, Hennepin County, Minnesota, 55345, USA
Listing for: Hydrogen UK Ltd
Contract position
Listed on 2026-09-03
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 23 - 28 USD Hourly USD 23.00 28.00 HOUR
Job Description & How to Apply Below
Position: Onsite IT Service Desk Agent (Level 1) - 4-Month Contract

Hydrogen UK Ltd in Minnetonka, MN seeks a Service Desk Agent for a 4-month contract. You will be the first point of contact, triaging and resolving routine hardware, software, account, and connectivity issues while escalating more complex requests to higher-level teams.

The role emphasizes customer focus, attention to detail, and thriving in a fast-paced, security-conscious environment. You will perform Level 1 troubleshooting across Windows/macOS, Microsoft 365, VPN, and AD tasks, and support

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