Life Sciences IT Help Desk Level 1
Job in
Minnetonka, Hennepin County, Minnesota, 55345, USA
Listed on 2026-09-04
Listing for:
Planet Pharma
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Planet Pharma in Minnetonka, Minnesota seeks a Level 1 End User Service Desk Agent contractor to be the first point of contact for employee technology issues. You will triage, troubleshoot, and resolve routine requests, and escalate complex items to Level 2/3 while maintaining uptime and data integrity in a regulated life sciences environment.
Responsibilities include handling incidents via phone, email, chat, and ticketing, performing basic hardware/software troubleshooting on Windows/macOS,
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