CAHPS & HOS Marketing Lead – Member Experience
Job in
Minnetonka, Hennepin County, Minnesota, 55345, USA
Listed on 2026-08-19
Listing for:
Medica Services Company LLC
Full Time
position Listed on 2026-08-19
Job specializations:
-
Marketing / Advertising / PR
Marketing Strategy, Digital Marketing, Marketing Management
Job Description & How to Apply Below
Medica is a nonprofit health plan delivering coordinated care across Minnesota and neighboring states. The Marketing Manager, CAHPS / HOS leads insight-driven marketing strategies to raise CAHPS and HOS scores and Stars performance for Medicare, Commercial, and Individual lines.
The role translates survey insights into targeted campaigns, engages cross-functional teams, and defines KPI-driven approaches to drive member satisfaction, access, and outcomes.
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