Supervisor, Production

Supervisor, Production oversees a team of production employees and is responsible for meeting quality and on‑time delivery goals that support the department’s growth. This role also ensures equipment is properly maintained, reports root cause and failure analyses to Engineering, and participates in cross‑functional team meetings. Additional responsibilities include the essential duties and expected outcomes listed below.

• Supervise daily operations of the assigned department
• Supervise day‑to‑day activities and conduct performance reviews and disciplinary actions with special regard to fairness, attendance, accident or injury prevention, and turnover
• Instruct employees in job‑specific techniques needed to complete projects in a timely manner
• Monitor and direct the workload balance of the department by prioritizing work based on delivery dates, ensuring tasks are assigned and completed, maintaining part schedules for shipping deadlines, and checking work on the floor at frequent intervals
• Supervises employees by assigning and completing tasks, maintaining schedules, and checking work at frequent intervals using established guidelines, procedures and policies
• Participate in hiring activities including interviewing and assessing candidates for open positions and making recommendations for hire

• Achieve, or support manager to achieve, department revenue, growth, and profitability goals
• Control cost by optimizing productivity, process improvements and automation
• Work with Project Engineering and/or customers to discuss customer applications and requirements to be able to suggest and collaborate on build methods and build orientations for best results
• Assist Project Engineering with quoting activities
• Inspect and repair CAD or STL files as necessary through the use of Solid View, Magics, and Solid Works
• Read and understand technical drawings and CAD files for assisting in part build validation
• Manage raw materials inventory and usage of machine utilization, build queue, and scrap rate
• Assist in research and development on machine hardware and materials
• Work with development teams to drive innovation within the service bureau setting

• Assist in defining process flow for additive related to new additive manufacturing equipment, materials, and post‑processing
• Create and control best practices documentation regarding file preparation of parts to minimize scrap and to produce the highest quality parts
• Responsible for relevant training and maintaining training records in compliance to all applicable Quality Management Systems
• Work with Quality and/or Project Engineering to make part file adjustments, in order to successfully re‑build non‑conforming parts
• Optimize quality while maintaining on‑time delivery and satisfying customer requirements
• Responsible for compliance to all applicable Quality Management Systems.
• Assist in projecting headcount requirements for department and manage staffing in accordance with departmental business plans
• Implementation of ISO 9001 and AS 9100 (as applicable) quality system and procedures
• Participate in related marketing and educational campaigns (webinars, educational videos, etc.)
• Assist in training customer‑facing roles on capabilities and applications

• Follow all company safety policies and procedures
• Attend all required company training
• Demonstrate commitments to Stratasys Behaviors by leading, acting, and modeling these values
• Other responsibilities as assigned by the department or manager

• High school diploma or equivalent
• Minimum of 4 years’ experience in manufacturing operations
• Ability to independently prioritize and manage multiple tasks
• Strong verbal and written communication skills
• Ability to resolve technical issues while maintaining positive working relationships and cross‑functional communication
• Self‑motivated with the ability to work effectively with minimal supervision
• Proven ability to lead and motivate a team

• Proficiency in Solid View and basic skills in Solid Works
• 1–2 years of experience managing employees
• 1–2 years of production management experience
• P…