General Merchandise Team Leader

Pay

The starting pay range for this position per hour is $24.00 - $26.00. The full pay range for this position per hour is $24.00 - $40.80.

Eligible team members receive comprehensive health benefits (medical, vision, dental, life insurance) and programs. Other benefits include 401(k), employee discount, short‑term disability, long‑term disability, paid sick leave, paid national holidays, and paid vacation.

Working at Target means helping families discover the joy of everyday life.

Experts of operations, process and efficiency who enable a consistent experience for our guests. GM teams prioritize guest experience while performing tasks that keep products available and easy to shop – replenishment, pricing, signing, setting, and maintaining the sales floor and backroom. The GM teams also execute inbound, outbound, and fulfillment responsibilities.

The role provides experience in:

• Guest service fundamentals and a guest‑first culture
• Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotion strategies
• Team planning and workload management to support sales goals and deliver process improvements
• Leadership of hourly team members, including interviewing, developing, coaching, evaluating, and retaining talent
• Coaching and training hourlies with direction from your direct leader

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
• Observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
• Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align the team on the right behaviors and execution; celebrate wins, drive results that deliver outcomes and elevate the guest experience.
• Lead the execution of daily/weekly workload to deliver department and store sales goals and guest engagement, including receiving products, merchandising, signing, setting and updating merchandise sales floor displays, sampling, restocking shelves, organizing backrooms, and pricing for GM areas.
• Educate your team on how operational procedures—such as setting up and organizing merchandise, managing product accuracy and stock levels, and maintaining sales floor areas—affect inventory management, store profitability, and product availability.
• Assist in assessing reporting to identify gaps in GM processes and develop a plan to resolve them for review and approval by your direct leader.
• Be an expert of operations, accuracy, process, and efficiency.
• Assign daily tasks to team members based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
• Help establish clear goals and expectations and hold team members accountable.
• Help with efficient delivery to guests by leading pick, pack, and ship fulfillment work accurately (if applicable) and assess reporting in fulfillment to identify gaps and develop a plan.
• Ensure product is in stock, available, accurately priced and signed on the sales floor while prioritizing guest experience; collaborate with all teams and leaders (including closing team) to identify key priorities and ensure the store is guest ready in alignment with your leader’s direction.
• Stay informed about relevant trends and products to educate team members by relaying Target communications from available tools and resources during team connection moments.
• Evaluate candidates for open positions and develop a guest‑centric team, as directed by your direct leader; model a culture of executing all best practices with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
• Identify team members for future leader positions and utilize growth development to build a talent pool within your department.
• Support guest services such as back‑up…