Store Manager - Mall of America

Ever wondered what it's like behind the bubbles? #lush careers

At Lush, we're more than a cosmetics company. We're a campaigning company committed to creating positive change for people, animals, and the planet. Through our products, ethical sourcing, customer conversations, and advocacy work, we aim to leave the world Lusher than we found it.

Every role at Lush contributes to bringing our values to life by creating meaningful experiences for customers, supporting one another, and helping our business thrive.

Position:Store Manager

Ever wondered what it's like behind the bubbles? #lush careers

At Lush, we're more than a cosmetics company. We're a campaigning company committed to creating positive change for people, animals, and the planet. Through our products, ethical sourcing, customer conversations, and advocacy work, we aim to leave the world Lusher than we found it.

Every role at Lush contributes to bringing our values to life by creating meaningful experiences for customers, supporting one another, and helping our business thrive.

Recently renovated and refreshed, the Mall of America shop offers an exciting opportunity to lead a modern retail environment designed to enhance the customer and team experience. As Store Manager, you'll lead a large, high-performing team, partner closely with regional leadership, and help shape the future of one of our most visible businesses.

If you're energized by leading people, developing future leaders, and thriving in a fast-paced retail environment, this is an opportunity to make a meaningful impact while growing your own career.

You'll lead through a team of Assistant Store Managers and Floor Leaders, developing future leaders while driving business results in one of LUSH's busiest stores.

• Lead a high-impact retail business: Partner with your Assistant Store Manager and Floor Leaders to lead one of LUSH's busiest locations, creating exceptional customer experiences while driving business results.
• Grow as a leader: Develop future retail leaders, strengthen your own leadership skills, and build your career with a company that is committed to promoting from within. Gain exposure to different areas of the business while continuing to grow as a retail leader.
• Expand your influence: Participate in Manager meetings, leadership events, and other opportunities to connect with LUSH leaders across North America. Share your expertise by supporting other Store Managers through training, coaching, and special projects.
• Contribute beyond your store: Take part in projects that support the growth of the LUSH retail experience, including opportunities related to training, visual merchandising, and operational improvements.
• Be recognized for your impact: In addition to your base salary, Store Managers are eligible for bonus programs tied to business results. Annual compensation reviews provide opportunities for growth based on sales performance, KPI achievement, and overall contribution to the business.

• A unique and inclusive store environment where individuality and authenticity are encouraged and celebrated.
• 50% off all Core LUSH products to keep you smelling and feeling fresh.
• An unconventional retail structure that supports your entrepreneurial spirit.
• Opportunities for growth and leadership development throughout your career.

As Store Manager, you'll create an exceptional experience for both customers and employees while leading a high-performing business. Success in this role comes from developing people, building an inclusive culture, making data-informed decisions, and delivering operational excellence.

• Lead your team to exceed sales goals while creating welcoming, inclusive, and memorable customer experiences.
• Inspire passion for the LUSH brand by educating customers and staff on our values, products, and ethical business practices.
• Use KPIs, reporting, and business insights to develop action plans that drive sustainable sales growth.
• Build product expertise and coach your team to confidently recommend the best products for every customer.

• Recruit, hire, coach, and develop a diverse, high-performing team.
• Build a strong leadership team through ongoing coaching, meaningful feedback, and tailored development plans. Share your expertise by supporting the development of other leaders across the business through training,…