Director of Sales Operations & Enablement - IT Business Unit

Overview

The Director of Sales Operations & Enablement is responsible for leading the commercialization of new products and services across the IT Business Unit and owning the operational systems that drive how we sell. This is a builder and operator role, not a strategist or content function. The primary function of this role is faster, cleaner go-to-market motions for new offers, a sales organization that can repeatably execute against defined verticals, and a Salesforce environment that actively generates leverage rather than overhead.

This role partners across Marketing, Sales, Sales Engineering, Service, Finance, and the General Managers of each IT business line to turn new solutions into revenue and to modernize how Sales and Sales Engineers operate day to day.

The Director of Sales Operations & Enablement owns the commercialization motion, the sales-side operating systems, and the cross-functional orchestration required to make new offers land in the field. This role takes new solutions from approved to revenue-generating, defines and operationalizes vertical go-to-market motions, and serves as the business owner of Salesforce for Sales. This is an individual contributor role that drives leverage through cross-functional influence, AI tooling, automation, and offshore or shared resources where appropriate.

The role does not run sales territories, deliver client work, or own a sales engineering team. It owns the operating model that makes Sales and SE perform.