Medicare Sales Agent - Hybrid in Minnetonka, MN

Medicare Sales Agent - Hybrid

Job Description for the Medicare Sales Agent position in Minnetonka, MN (2368328).

This role focuses on consulting customers on their insurance needs and matching them with the most appropriate products and benefits. You will handle inbound calls, guide members through enrollment, and work towards sales goals while maintaining compliance with state insurance licensing requirements.

Operating hours:
Monday – Friday 7:00 am – 7:00 pm local time. Rotational weekend work during training.

Full‑time position with seasonal flexibility. After successful training (6–10 weeks onsite) the role offers a hybrid model—up to three days per week remote.

• Answer incoming calls from prospective members, determine assistance needed, and convert the caller to a qualified lead and sale.
• Follow up on member questions and review existing or new products and services.
• Navigate multiple computer systems to document member information while engaging actively with members.
• Explain product portfolio differences and help select products that meet member needs.
• Assist in completing the enrollment application over the phone, ensuring compliance with product requirements and enrollment guidelines.
• Meet performance, attendance, and consumer‑experience goals set for the position.
• Maintain agent licensure and product‑certification requirements.
• Work remotely for up to three business days per week after the training and nesting period.

• Competitive base salary with monthly sales incentive earning potential.
• Sign‑on bonus of up to $3,000 for external candidates.
• Base pay + sales incentive; average annual earnings $50 k – $65 k. Top performers can earn $80 k +.
• Paid Time Off: 15 days accrued during first year plus 8 paid holidays.
• Medical, dental, vision, life & AD&D, short‑term and long‑term disability.
• Health Spending / Health Savings Account options.
• 401(k) Savings Plan, Employee Stock Purchase Plan, Education Reimbursement.
• Employee Assistance Program, Referral Bonus Program, and various voluntary benefits (pet, legal, LTC insurance).
• Competitive work environment focused on teamwork and individual success.

• High School Diploma or GED, or 4+ years of customer‑service/sales experience.
• Within 30 days must obtain all required state insurance licenses (can be completed during training).
• Ability to work regular scheduled shifts, including training, with flexibility for overtime and weekends.
• Must reside within commuting distance of the Minnetonka, MN office.

• Proficiency with computer and Windows PC applications; ability to learn new complex systems.
• Flexibility to adapt approach to diverse caller communication styles.

All telecommuters must adhere to United Health Group’s Telecommuter Policy.

United Health Group is an Equal Employment Opportunity employer. Qualified applicants will receive consideration regardless of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.

Applicants are required to pass a drug test before starting employment.

United Health Group is committed to providing reasonable accommodations for individuals with physical or mental disabilities. For assistance with the application process, contact 1‑866‑566‑8715 (Recruitment Services, 7 a.m. – 7 p.m. CT, Monday – Friday).