Guest Advisor – Minnetonka, MN

Guest Advisor

Minnetonka

Spavia Minnetonka is looking for a Guest Advisor to join our team. We are an independently owned and operated luxury day spa in Minnetonka, MN. The role requires a love for people and a willingness to start conversations and help guests discover services, memberships, and wellness routines that fit their lives.

As the face of the spa, you set the tone the moment a guest walks through the door. This is a relationship‑building role where creating memorable guest experiences and confidently recommending memberships and services are essential.

Position is part‑time or full‑time. Saturday availability is required, plus at least one evening shift per week.

• Advancement opportunities — Spavia is the fastest‑growing spa franchise in the country, and we promote from within.
• Competitive pay with commission and bonus opportunities.
• A team culture that genuinely supports your growth and success.
• Welcome every guest with a warm, polished, and professional presence.
• Build authentic relationships that turn first‑time guests into loyal members.
• Consistently meet and exceed membership and guest experience goals.
• Drug‑ and alcohol‑free workplace.
• Part‑time and full‑time positions available.

• Educate guests on our treatments, products, wellness benefits, and the Spavia experience.
• Schedule appointments and manage phone inquiries with accuracy and enthusiasm.
• Check guests in and out while processing transactions accurately.
• Maintain a clean, inviting spa, reception area, and retail boutique.
• Follow up on guest questions and opportunities with urgency and care.
• Show up as a dependable, positive, goal‑oriented team member every shift.
• Consistently meet and exceed membership and guest experience goals.

• High school diploma or equivalent.
• Previous customer service, hospitality, retail, or sales experience strongly preferred.
• Naturally outgoing and comfortable initiating conversations with new people.
• Self‑motivated, coachable, goal‑driven, and dependable.
• Strong multitasker with excellent attention to detail.
• Professional appearance and exceptional communication skills.
• Weekend and evening availability required — Saturday shifts are mandatory.
• Drug‑ and alcohol‑free workplace.