Consultation Advisor

Responsibilities

• Assess needs and identify participants’ goals and objectives for CFSS services.
• Educate and train participants on differences between service delivery models and CFSS program.
• Write or help write Service Delivery Plans (SDP) that address goals and objectives of participants with varying needs and accommodations.
• Be knowledgeable of general medical diagnoses and appropriate care for clients with various diagnoses.
• Communicate with participants and staff to manage quality assurance of care for participants.
• Provide resources to participants and Participant Representatives to foster greater independence.
• Serve as liaison with lead agencies to ensure SDP are acceptable and in compliance.
• Collaborate with Agency and Budget providers to ensure SDP is being followed.
• Interpret assessments to identify goods, services, and personal care plans that address ADLs, IADLs, and complex health needs of all participants.
• Identify staffing requirements to address needs stated in assessment, including backup staffing plans.
• Understand and communicate the complexities of goods, services, and care plans and how they impact units VS budgets depending on selected service plans.
• Manage case load of participants closely to identify and facilitate any needed changes in their SDP.
• Coach participants on how to hire, train, and manage support staff to meet their needs.
• Create and oversee service budgets that ensure finances cover the duration of the service period and address all goods, services, cares, fees, and taxes that are pertinent to the participant.
• Manage scheduled meetings throughout the service period to deliver uninterrupted support for participants.
• Master various communication methods to ensure assigned participants have a means to be in contact as needed.
• Accurately document all interactions in a clear and concise manner in client management systems.
• Understand HIPPA and ADA regulations and uphold the integrity of Asura privacy and conduct policies.
• Contribute to company’s person-centered mission by being able to work on other duties that may be assigned.

• Bachelor’s degree in a field related to human services or one year of full-time work experience providing direct services to person(s) with disabilities or person(s) over 65, or experience coordinating own services.
• Demonstrated creativity, critical thinking, and problem-solving skills in varying environments.
• Able to affect change through positive person-centered leadership.
• Demonstrate the ability to understand and manage multiple components of ADLs and IADLs.
• Ability to create and manage service budgets and advise on use of budgeted dollars.
• Demonstrate the ability to manage relationships between individuals and organizations.
• Excellent organizational, problem-solving, communication, and interpersonal skills.
• Ability to meet deadlines and leverage resources to deliver person-centered services within deadlines.
• Aptitude to be trained on the services needed by people with disabilities and the elderly in Minnesota.
• Must be able to understand and interpret federal and state statutes applicable to services for people with disabilities and the elderly in Minnesota.
• Ability to learn and navigate multiple software applications to successfully manage service deliver plans.
• Excel at working independently while responsible for a designated case load of participants.
• Proficient in all Microsoft suite applications.
• Must pass a background study with the Minnesota Department of Human Services.