Senior Construction Project Manager, Data Center Customer Fit

• Serve as the primary point of contact for customers throughout the fit-out lifecycle.
• Establish and maintain trusted customer relationships through proactive communication and timely issue resolution.
• Lead customer meetings and maintain meeting minutes, decision logs, risk registers, and action item trackers.
• Manage customer expectations regarding scope, schedule, budget, and delivery milestones.
• Provide regular project updates and executive-level status reporting.
• Manage customer fit-out projects from initiation through turnover and occupancy.
• Develop, maintain, and drive detailed project schedules.
• Coordinate design, procurement, construction, testing, commissioning, and handover activities.
• Monitor project risks and implement mitigation strategies.
• Ensure project milestones and customer commitments are achieved.
• Lead change order review, negotiation, documentation, and approval processes.
• Manage project budgets, forecasts, cost impacts, and customer-requested scope changes.
• Ensure contract compliance and maintain proper project controls.
• Coordinate and track project financial impacts associated with customer modifications.
• Maintain records supporting project cost and schedule decisions.
• Coordinate contractors, consultants, commissioning agents, and internal Equinix stakeholders.
• Monitor construction activities for safety, quality, and compliance.
• Resolve field issues, RFIs, design conflicts, and schedule impacts.
• Drive accountability across project teams and vendors.
• Ensure project documentation is accurate, current, and readily available.
• Maintain working knowledge of mission-critical facility infrastructure.
• Support decisions related to electrical, mechanical, and architectural systems.
• Coordinate technical reviews with subject matter experts.
• Evaluate design and construction impacts relative to customer requirements.

• Typically 5+ years of direct experience managing customer-facing data center fit-out projects
• Typically 10+ years of total experience in data center development, design, construction, commissioning, or project delivery
• Proven experience delivering projects within mission-critical or live data center environments
• Experience serving as the primary customer-facing representative on complex construction projects
• Demonstrated experience managing schedules, budgets, contractors, consultants, and customer stakeholders
• Strong experience in contract administration, change order management, and scope control
• Experience coordinating multiple stakeholders across design, construction, commissioning, and operations teams
• Bachelor's degree in Construction Management, Engineering, Architecture, or a related field, or equivalent professional experience
• Strong understanding of construction project delivery
• Working knowledge of data center infrastructure
• Knowledge of medium-voltage electrical distribution systems
• Knowledge of utility service coordination
• Knowledge of backup power systems
• Knowledge of mechanical cooling infrastructure
• Knowledge of critical facility construction practices
• Knowledge of customer white space fit-out delivery
• Excellent verbal and written communication skills
• Ability to lead meetings and present to senior leadership and customers
• Ability to communicate effectively with technical and non-technical stakeholders
• Ability to manage multiple projects and competing priorities
• Exceptional planning and scheduling skills
• Strong attention to detail
• Ability to exercise sound judgment and evaluate risks
• Preferred:
  Colocation data center experience
• Preferred:
  Hyperscale or mission-critical facility experience
• Preferred:
  Experience delivering customer fit-outs concurrently with active base building construction programs
• Preferred:
  Experience working within operational data center environments
• Familiarity with Procore, Smartsheet, Primavera P6, and/or Microsoft Project
• Experience supporting commissioning and turnover activities

Demonstrates extensive experience in managing customer-facing data center fit-out projects, with a strong focus on project delivery, budget management, and stakeholder coordination. Possesses a solid understanding of construction project delivery and critical facility infrastructure, ensuring compliance and effective communication across technical and non-technical teams.

• Data Center Fit-Out Project Management
• Contract Administration
• Change Order Management
• Project Scheduling
• Stakeholder Coordination

• Project Delivery
• Budget Management
• Risk…