Customer Care & Escalations Specialist
Job in
Minooka, Grundy County, Illinois, 60447, USA
Listed on 2026-07-13
Listing for:
Bloomingdale's Inc.
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
Macy's Inc. is seeking a customer service professional to champion all customer-related issues, making on-the-spot decisions to resolve needs.
The role acts as liaison between MCCS/FBCS and location, coordinating with delivery teams and hubs to ensure a high level of service. The ideal candidate has an associate's degree with 3–5 years' direct experience, strong communication skills, and proficiency in Microsoft Office.
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