Program Manager; Electrical​/National Account Focus

Overview

Shermco team offers the opportunity to develop and utilize a broad skill set in commercial, industrial and utility electrical service industry. Shermco is an ideal fit for smart, motivated individuals with a desire to continuously learn and solve complex problems across multiple applications. We work closely with our customers to provide unique engineering solutions not offered by traditional consulting or field-service firms.

Program Managers on the Shermco teammust be confident, self-motivated individuals who can clearly and consistently communicate with both internal and external team members and customers. Strong analytical and organizational skills are a must. Prior experience in the electrical industry is not required but is preferred. Shermco Industries is seeking a Program Manager

Location:

Greater Chicago area

• Understanding P&L for client projects
• Understand contracts requirements and scope of work
• Protect and improve project margins through disciplined execution
• Maintain accurate forecasting through project completion
• Develop and maintain 12–24 month strategic account plans aligned with customer capital programs and operational priorities.
• Maintain executive-level relationships with key stakeholders for National Accounts.
• Facilitate annual strategic planning sessions with customers and internal leadership.
• Align Shermco service capabilities with customer long‑term infrastructure and reliability needs.

• Coordinate execution across all Shermco organizations, branches and service groups.
• Lead recurring internal program coordination meetings.
• Resolve inter‑branch operational conflicts and ensure consistent execution standards.
• Establish and maintain standardized reporting structures and communication cadence across participating branches.

• Monitor estimate‑to‑actual performance trends.
• Identify early indicators of margin erosion or project risk.
• Track change order capture rates and financial performance drivers.
• Lead quarterly financial performance reviews with executive leadership.

• Interpret and manage contract requirements
• Ensure scope clarity and enforce structured change management
• Lead RFI development and tracking
• Prevent unauthorized scope execution

• Develop and maintain formal project risk registers
• Maintain a Program Risk Register including safety risks, margin risks, capacity constraints, contractual risks, and reputational risks.
• Conduct monthly program risk reviews.
• Escalate material risks to executive leadership when appropriate
• Proactively mitigate safety, financial, schedule, and resource risks
• Escalate high‑impact risks appropriately
• Lead contingency and recovery planning

• Promote consistent operational standards across the program including safety compliance, estimating discipline, project controls, and documentation standards.
• Lead program‑level lessons learned reviews to improve future execution.

• Serve as primary client interface
• Maintain quarterly executive touchpoints with strategic customers.
• Lead Executive Business Reviews (EBRs).
• Own resolution of escalated operational or service issues.
• Monitor customer satisfaction and service quality metrics Schedule Management
• Lead project update meetings and executive briefings
• Navigate conflict professionally while protecting Shermco’s interests
• Develop opportunities for repeat business

• Lead cross‑functional teams including technicians, engineers, and subcontractors
• Conduct structured project kickoff meetings
• Drive execution quality and minimize rework
• Ensure disciplined documentation and turnover standards
• Identify opportunities to expand Shermco’s services within strategic accounts.
• Ensure pricing alignment across regions and branches.
• Participate in review of large proposals to ensure strategic alignment.
• Prevent uncoordinated pricing or discounting across Shermco regions.
• Support capture strategies for large capital projects.

• Provide clear project performance updates to senior leadership
• Present risk summaries, financial forecasts, and…