Shop Supervisor

Midwest Valve Services, a Novaspect company, is currently offering an opportunity for a Shop Supervisor to join our fast paced, customer-oriented team.

Reporting to the Shop Manager, the Shop Supervisor provides technical expertise, leads and develops the teams of technicians, adheres to safety and quality expectations, and supports continuous improvement efforts.

• Performance Management:
  Promote Novaspect Identity and culture of quality workmanship, drive engagement through toolbox talks, one‑on‑one meetings, and availability for questions, conduct performance reviews, monitor job performance, acknowledge and recognize great performance, and address and document performance concerns; work with the Shop Manager and HR to adhere to the company’s performance management methodology and process.
• Employee Development:
  Work with Training and L&D Specialists to execute training plans, schedule appropriate training for technicians, and utilize career progression framework and timelines to develop direct reports.
• Daily Oversight:
  Assign technicians based on scheduling needs and skill requirements, communicate with field technicians, ensure resource availability, manage work scope responsibility, pre‑job briefs, and address critical issues.
• Shop Performance Metrics:
  Monitor department performance against metrics on shop production, units going out the door, schedules, deadlines (hitting turnaround times), actual hours against quoted, job packets; work with the Shop Manager to identify and implement new strategies to improve performance.
• Business Tools:
  Ensure that all company business system tools are utilized throughout the shop and incorporated within daily work processes.
• Documentation:
  Ensure repair documentation meets customer and company requirements.
• Quality Control:
  Inspect completed work and ensure adherence to QA programs.
• Shop Maintenance:
  Maintain a safe, clean, and organized department, supporting equipment maintenance and safety inspections.
• Safety and Training:
  Ensure adherence to safety guidelines and timely completion of the team’s safety training.
• Tools:
  Identify opportunities to optimize department workflow and technician productivity, recommend additional requirements such as labor or special tools, and bring recommendations to the Shop Manager.
• Review Repair Options:
  Review repair options and select the most appropriate method and tooling to complete assigned tasks.
• Direct Repair Work:
  Perform repair work while adhering to quality and safety standards, with a target billable time of 30%.
• Support Sales and Customer Inquiries:
  Provide information to support sales and customer inquiries, and assist in resolving issues with the Shop Manager as needed.
• Operations Support:
  Communicate any out‑of‑scope or change order requirements identified during repairs to the Shop Manager and Repair Coordinator in a timely manner, and follow through on any process adjustments to align technicians.
• Time and Expense Approval:
  Approve timecards, time‑off requests, and individual expenses.
• Staffing:
  Provide recommendations to the Shop Manager on staffing needs and participate in recruiting and onboarding efforts.
• Emergency Response:
  Assign technicians for after‑hours schedules and be available for on‑call and emergency needs.

• 5+ years of industrial maintenance experience or related required.
• 3+ years of people supervision or team lead experience preferred.
• High School diploma required.
• High computer application literacy, including Microsoft Office Suite and ability to learn internal business systems.
• Knowledge of machining and welding processes needed for valve repair preferred.

• Ability to lift up to 50 lbs.
• Ability to grasp and manipulate small objects/tools.
• Ability to use hand tools.
• Ability to work at heights.
• Ability to stoop, crawl, and crouch while working on equipment on hands and knees.
• Ability to work on your feet for 8 hours per day.
• Ability to work in a loud industrial environment.
• Comfortable working around industrial equipment with exposed moving parts.
• Ability to climb stairs (up to 20 flights per day).
• Ability to climb a 20 ft. ladder.
• Ability to drive on average 3‑4 hours in a day.
• Ability to drive 8 hours as needed in a day.
• Ability to work in high and cold temperature environments for extended hours.

• $40.00 - $45.00 per hour, overtime eligible.

• Generous paid time off: starting at 15 vacation days, 10 holidays, and personal time off.
• 401K with 6% company match.
• Employee Stock Ownership Program (ESOP).
• Excellent health & wellness benefits.
• Student debt & tuition reimbursement.
• Referral bonus.

Minooka, IL.