Freezer Production Supervisor

Job Title:

Freezer Production Supervisor
Pay: $47,500 – $52,000

Location:

Minooka, IL (onsite)

Schedule:

10am start time

Note:

This operation runs 24/7, and individual schedules are determined by volume and client needs. Weekend availability is required and the facility is only closed three days each year.

The Freezer Production Supervisor is responsible for providing leadership and operational support to the Freezer Department while assisting other warehouse departments as needed. This position oversees daily production activities, employee performance, safety, sanitation, quality, and productivity to ensure efficient warehouse operations and consistent service levels.

• Supervise associates within the Freezer Department, as well as Shipping/Receiving personnel and warehouse office clerks as assigned.
• Provide daily leadership and direction to ensure production, quality, safety, and productivity expectations are consistently achieved.
• Assign employee duties and coordinate daily workloads based on production requirements and business needs.
• Schedule employee break periods, work hours, and vacations to maintain appropriate staffing levels.
• Conduct periodic employee performance evaluations in accordance with applicable Human Resources policies and procedures.
• Coach, train, and develop employees to improve performance, productivity, safety, and overall departmental effectiveness.
• Assist other warehouse supervisors and associates with warehouse policies, departmental procedures, operational requirements, and job responsibilities.
• Work closely with employees to ensure quality and productivity expectations are clearly communicated, understood, and maintained.
• Follow up on customer concerns and complaints, review discrepancy reports, and assist with implementing appropriate resolutions.
• Maintain positive customer relationships by ensuring operational issues are addressed promptly and professionally.
• Maintain overall responsibility for proper sanitation practices throughout the Freezer Department and assigned warehouse and office areas.
• Ensure employees comply with established warehouse safety, sanitation, quality, and operational procedures.
• Supervise and enforce established seal policies and procedures for outbound loads.
• Monitor daily workflow and make staffing or operational adjustments as necessary to support production requirements.
• Promote a positive, professional, and team-oriented work environment.
• Serve as a team builder by encouraging communication, accountability, collaboration, and employee engagement.
• Partner with warehouse leadership to identify and resolve operational challenges and improve departmental performance.
• Maintain accurate communication with management regarding staffing, productivity, quality, customer concerns, and other operational issues.
• Must be flexible and willing to work additional or alternate shifts as necessary to support business needs.

• Strong leadership and supervisory skills with the ability to effectively manage a warehouse production team.
• Excellent written and verbal communication skills.
• Self-motivated and capable of independently implementing and supervising departmental processes and procedures.
• Strong organizational, problem-solving, and decision-making abilities.
• High level of computer literacy and experience working with Warehouse Management Systems (WMS).
• Ability to interact professionally and effectively with employees and all levels of management.
• Ability to manage, motivate, and lead a diverse workforce.
• Previous warehouse supervisory experience required.
• Previous experience within a wholesale, distribution, or similar warehouse environment preferred.
• Some college-level education or management training preferred but not required with appropriate supervisory experience.

• Some college-level coursework or management education preferred.
• Minimum of two years of warehouse supervisory experience, preferably within a wholesale, distribution, production, or similar environment.
• Equivalent combinations of education, training, and relevant supervisory experience may be considered.

• Profici…