Front Desk​/TAP Data Entry Specialist

Location:Minot AFB, North Dakota
Schedule: Full-time, Monday–Friday, 0730–1630 (up to 40 hours/week)

Provides front desk customer service and administrative support for the Military & Family Readiness Center, with primary responsibility for Transition Assistance Program (TAP) data entry, records management, and customer intake in support of Air Force personnel and families.

Greet visitors and answer telephone inquiries; refer customers to appropriate M&FRC staff

Perform TAP data entry and maintain individual customer records using AFFIRST and related systems

Prepare, edit, and proofread correspondence, reports, and administrative documents

Maintain office files, records, and calendars in accordance with Air Force records management requirements

Process incoming and outgoing correspondence, mail, and electronic communications

Maintain appointment schedules and customer intake documentation (e.g., Statements of Understanding)

Requisition office supplies and assist with time and attendance documentation

Serve as primary records custodian for M&FRC

Proficiency with Microsoft Word, Excel, Access, and Outlook

Strong written and verbal communication skills with attention to detail

Ability to provide professional customer service using tact and courtesy

Knowledge of administrative and clerical procedures; familiarity with Air Force terminology preferred

Ability to obtain base access and pass required background checks