Senior Associate, Product Management - Platform (CI​/CD

Senior Associate, Product Management - Platform (CI/CD)

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you

• Human Centered
• Business Focused
• Technology Driven
• Transformational Leadership

As a Senior Associate Product Manager you will be at the forefront of defining what Continuous Integration and Continuous Deployment (CI/CD) looks like for our cloud-native bank. You will be responsible for the vision, strategy, and execution of the tools and processes that power our software delivery lifecycle. In a highly regulated environment, the ability to deploy code safely and efficiently is a core competitive advantage.

You will treat our internal engineering organization as your primary customer, building a seamless experience that balances developer autonomy with the rigorous security and compliance standards required of a global financial institution.

• Own the
  
  Roadmap:
  
  Define and maintain a data-driven roadmap for our CI/CD ecosystem. You will prioritize investments in automation, testing frameworks, and deployment orchestration to reduce lead time for changes.
• Drive the Developer
  
  Experience:
  
  Conduct regular user research and feedback sessions with engineering teams to identify friction points in the delivery pipeline. Your goal is to minimize cognitive load and maximize developer productivity.
• Be Well Managed: Partner with Risk and Compliance teams to ensure that audit requirements are met automatically, allowing developers to focus on building features.
• Obsess on Operational Excellence: Define and track North Star metrics for the platform, including DORA metrics (Deployment Frequency, Lead Time, Change Failure Rate, and MTTR).
• Stakeholder
  
  Collaboration:
  
  Serve as the bridge between Infrastructure/SRE teams and Product. You will communicate complex technical trade-offs to non-technical stakeholders and align platform goals with broader business objectives.
• Problem Solving & Insights: Leverage data to identify potential single points of failure and advocate for architectural improvements. You will stay ahead of the curve on industry trends in cloud delivery to ensure Capital One remains a leader in platform stability.

• Intellectually Curious. You ask why, you explore, you’re not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges
• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you
• Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work
• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs
• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when…