Financial Services Officer

Full Time Administrative Suppo Minot, ND, US

At North Star Community Credit Union, we don't just process financial transactions-we help people move forward in life. Every interaction has the power to impact a member's goals, stability, and future. We're looking for a people-first, service-driven Financial Services Officer to join our team in Minot
.

If you thrive in a fast-paced service environment, enjoy building relationships, and want your work to truly matter every day-this is your opportunity to serve the Minot community while growing your career in financial services.

In this role, you'll be a key driver of member success-balancing hands-on financial services with relationship building and operational excellence.

• Assist members with everyday financial needs, including deposits, withdrawals, and loan payments
• Provide friendly, accurate, and efficient service in all member interactions
• Open and maintain member accounts while ensuring a smooth onboarding experience

• Assist with consumer lending activities, including personal and auto loans
• Guide members through loan applications and basic credit decisions
• Help members understand credit union products and services that support their goals

• Identify member needs and recommend appropriate financial solutions
• Build trust through consistent, respectful, and professional service
• Deliver meaningful conversations that support long-term financial wellness

• Ensure daily transactions are processed accurately and efficiently
• Maintain compliance with credit union policies and procedures
• Support a safe, secure, and well-organized branch environment

• Build strong relationships within the Minot
  community
• Represent North Star with professionalism, integrity, and care in every interaction

• Members feel welcomed, supported, and confident in their financial decisions
• Transactions and account services are handled accurately and efficiently
• Lending support is consistent, compliant, and member-focused
• Strong relationships are built within the Minot community
• You are recognized as a trusted, dependable, and service-driven team member

• Experience in credit unions, retail, customer service, or financial services preferred
• Strong communication skills with a genuine passion for helping people
• Ability to multitask in a fast-paced, member-focused environment
• High attention to detail, accuracy, and accountability
• Basic knowledge of financial products, lending, or account services (or willingness to learn)
• Professional, dependable, and team-oriented mindset

• Meaningful Impact: Help members make important financial decisions every day
• Community Connection: Serve and grow relationships in the Minot area
• Career Growth: Training and development opportunities in financial services and lending
• Supportive Culture: Be part of a team committed to The North Star Way
• Stable Future: Join a strong, community-focused credit union that invests in its people

• Professional branch and office environment within a financial services setting
• Extended periods of sitting, standing, and computer use
• Frequent use of hands and fingers for typing and system navigation
• Occasional lifting of up to 50 pounds (files, supplies, or branch materials)

You're ready to make a difference- one member, one conversation, one financial solution at a time we'd love to meet you.