Admissions & Registration Representative

Position: Admissions & Registration Representative (2664)
Position Summary:

The Admissions & Registration Representative supports business office and revenue cycle functions by accurately processing patient accounts, financial transactions, and related administrative data. Depending on assignment, this role may perform patient registration, verify insurance coverage, prepare or submit claims, post payments, and resolve account inquiries while maintaining strict data integrity and confidentiality standards. Working collaboratively with clinical teams, billing staff, and internal partners, the Admissions & Registration Representative helps ensure efficient workflows and clear communication throughout the patient experience.

This position plays an important role in delivering courteous, solution-focused service to patients and payers within a structured, team-oriented environment that values accuracy, professionalism, and shared responsibility for high-quality operations.

Key Responsibilities:

* Perform registration, billing, collections, scheduling, or account resolution activities as defined by the specific business office role.

* Verify demographic and insurance information, resolving discrepancies to support accurate claims processing and reimbursement.

* Respond to patient, family, payer, or internal inquiries with clear, respectful, and solution focused communication.

* Enter, reconcile, and balance financial transactions or account data according to departmental procedures.

* Protect patient privacy and financial information by following confidentiality, security, and compliance standards.

* Support departmental reporting, audits, and process improvement activities aimed at enhancing revenue cycle performance.