Desktop Support Technician

We are looking for a dedicated Desktop Support Technician to provide top-tier technical support to end-users and ensure the smooth operation of IT systems across the organization. This role heavily revolves around Microsoft Windows end-user support and initial computer configurations. The configuration process is already implemented, meaning a significant portion of this role will involve following established scripts and accurately documenting the results.

This position requires strong problem-solving skills, a proactive approach to resolving technical issues, and close collaboration with both end-users and vendors.