Observability Engineer

Observability Engineer

Every transaction, every user click, every API call flows through observability before it becomes an insight, an alert, or an automated action. You are the engineer who makes that pipeline work.

We are seeking an Observability Engineer with expertise in enterprise monitoring and integration development to join a team delivering full‑stack visibility across 250+ mission‑critical services supporting enterprise operations. You will deploy monitoring agents, onboard applications, build dashboards, develop integrations, and review incidents to find where monitoring was missing so the next one gets caught. This role has a clear growth path into AIOps, automation, and agentic AI as the program scales, with opportunities to build new observability platforms from the ground up as we expand into new environments.

You will also mentor and may supervise team members. Due to the nature of work performed within this facility, U.S. citizenship is required.

• 3+ years of experience in IT operations, monitoring, observability, and systems engineering
• Experience deploying and operating Dynatrace for application and infrastructure monitoring, including agent deployment, management zones, dashboards, and alerting
• Experience configuring Real User Monitoring (RUM) and building operational dashboards tied to SLOs
• Experience writing automation and integration code in Python, JavaScript, Bash, and Power Shell
• Experience building integrations using REST APIs, webhooks, data connectors, and Open Telemetry pipelines
• Experience reviewing incidents after resolution to identify monitoring gaps and recommend instrumentation improvements
• Experience working in Agile environments with sprint‑based delivery
• Knowledge of network monitoring fundamentals, including SNMP, SNMP traps, Syslog, or Net Flow
• Knowledge of application architectures, including microservices, containers, and API gateways
• Bachelor’s degree in a Computer Science or Information Technology field

• Experience with Dynatrace Synthetic monitoring, Session Replay, App Sec, digital experience monitoring, and Dynatrace Intelligence
• Experience with Service Now Event Management, including event rules, alert management rules, alert correlation, alert lifecycle, including creation, acknowledgment, remediation, and closure, CMDB fundamentals with CI relationships and dependencies, ITOM concepts, ITSM integration for automated incident creation, Glide API, and ITIL practices
• Experience deploying monitoring agents and observability tooling in government cloud environments such as AWS Gov Cloud, Azure Government, or IL4 / IL5, including restricted network and STIG‑hardened deployments
• Experience with Prometheus, Grafana, and ELK / EFK
• Experience with containerization and cloud platforms such as AWS, Azure, or GCP
• Experience with Splunk, Splunk Enterprise Security (SIEM), Cribl, and Solar Winds
• Experience with Terraform, Infrastructure‑as‑Code, and Dynatrace Configuration as Code, including Monaco
• Experience using observability data for capacity planning and infrastructure forecasting
• Dynatrace Associate or Professional Certification or Service Now Certified Implementation Specialist – Event Management (CIS‑EM) Certification

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract‑specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $ (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees.

This posting will close within 90 days from the Posting Date.

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well‑being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work‑life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full‑time and part‑time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs.

Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.