RN Case Management

Trinity Health Hospital Campus & Medical District - Minot, ND 58701 Overview Salary Range: $33.06 - $51.24 Hourly Position Type:
Full Time Job Shift: Days Category:
Nursing Description

The RN Case Manager supports coordinated, patient-centered care by overseeing utilization review, discharge planning, and transitions of care from admission through post-discharge. Working collaboratively with physicians, nursing staff, social workers, payers, and community partners, this role evaluates clinical information, identifies patient needs, and helps facilitate timely, appropriate services across the continuum of care. The RN functions as part of an interdisciplinary care management team, contributing clinical insight and coordination to support smooth, well-organized care transitions.

The position operates within a supportive, team-based environment where communication, shared accountability, and patient advocacy are essential. Through proactive planning, patient education, and cross-disciplinary collaboration, the RN Case Manager contributes to high-quality outcomes, safe transitions of care, and overall patient satisfaction.

• Perform clinical reviews to assess medical necessity, level of care, and ongoing service needs, documenting findings in accordance with regulatory and organizational guidelines.
• Coordinate and implement comprehensive discharge plans, collaborating with patients, families, providers, and community resources to ensure safe transitions of care.
• Communicate regularly with physicians, nursing staff, and payers to clarify clinical information, address authorization needs, and support timely progression of care.
• Identify barriers that may impact patient flow or discharge readiness and escalate concerns to the Case Management Supervisor or interdisciplinary team as appropriate.
• Provide patient and family education regarding care plans, discharge instructions, and available resources to promote understanding and successful post-discharge outcomes.
• Maintain accurate, timely documentation of assessments, communications, and interventions within the electronic medical record and case management systems.

• Current or temporary RN license in ND or compact RN licensure required
• BLS certification required within the orientation period

• BSN preferred

• Must have three (3) years of recent experience in a clinical area
• Prior Case Management/Utilization Review experience preferred

• Demonstrated evidence of dependability, diplomacy, and initiative
• Demonstrated strong communication and interpersonal skills with all levels of internal and external customers, including but not limited to medical staff, patients and families, clinical personnel, other Case Managers, support and technical staff, outside agencies, third party payors, and members of the community.
• Basic understanding of reimbursement issues, denials, and DRGs
• Personal computer skills using email and Microsoft Office Suite

The RN Case Manager performs duties in both office and clinical care settings, requiring periods of sitting for computer-based work as well as standing and walking throughout hospital units. Occasional bending, reaching, and lifting of light documents or equipment may be required when interacting with patients or retrieving records. Adequate vision, hearing, and manual dexterity are essential for reviewing clinical information, navigating electronic systems, and communicating with patients and care teams.

Work occurs in fast-paced inpatient environments, involving patient care areas, conference spaces, and office settings. The role may be exposed to typical clinical conditions such as noise, frequent interruptions, and proximity to infectious agents. Adherence to infection-prevention practices, safety protocols, and confidentiality standards is required. The RN Case Manager must be able to adapt to fluctuating caseloads, shifting priorities, and time-sensitive patient needs.