Retail Display Installer – Technology

Retail Display Installer – Technology

Location: Travel up to 90 miles from home, on average.
Schedule: Work Monday–Friday. Weekends are not required.
Job Type: Per Required Need.
Work Location: Market - SS - ND - Minot.

2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to represent leading brands such as Dell, Intel, Dyson, Google, and HP. In this role, you’ll execute a wide range of in-store tasks, including installing and updating sales floor fixtures and endcaps, performing buildouts, resets, and display repairs, and following planograms and client directives. You’ll work independently, meet deadlines, and use mobile applications to complete assignments efficiently and professionally.

• Respond and maintain consistent communication with field services management within 24 hours of contact.
• Keep availability updated and accurate.
• Fully complete all assigned jobs on or before scheduled end dates.
• Install and build displays, end caps, and fixturing.
• Complete necessary forms, images, and surveys before leaving the job site.
• Maintain and update displays according to planograms and client requests.
• Conduct break‑fix repairs to ensure displays and fixtures are fully functional.
• Participate in early morning installations and installations with teams of 2+ people, providing solution feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Assist other team members as needed.
• Adhere to timelines for accurate time‑card submission and report anomalies daily with needed corrections.
• Work independently in a fast‑paced environment.
• Participate in training and certification programs.
• Accurately track, record, and communicate activity via designated systems and workflows.
• Be available for weekend assignments as needed.

• Hours and locations may vary week to week, including occasional weekends, early mornings, or holidays based on store/client requirements.
• Accept and schedule all assigned jobs within 48 hours of receipt.

• Follow all directives as provided, executing fully and completely.
• Work closely within the shared services team to ensure goals, identify opportunities for improvement, and drive solutions while maintaining operational efficiencies.

• Build and maintain strong relationships within the shared services team, local/regional markets, clients, retailers, and other stakeholders.
• Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication.

• Demonstrate professionalism, effective communication skills, and strong leadership while representing the company.
• Set a high standard for behavior, fostering a positive work environment, and ensuring transparent respectful communication with all team members.
• Work across all aspects of the company and through cross‑functional processes to ensure alignment and operational success.

• Ensure customer and client satisfaction is met and continually improved according to established shared service field KPIs as determined by field management.
• Be open to providing and receiving feedback.

• Age / Eligibility: Must be 18 or older and authorized to work in the United States.
• Availability: Flexible Monday through Friday, weekend and holiday availability as needed, early morning and late‑night availability as needed; maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period.
• Physical Abilities: Climb a ladder up to 10 feet, safely lift and carry up to 60 lbs, kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
• Adaptability: Ability to adjust to the ever‑changing variety of tasks and work environments.
• Communication
  
  Skills:
  
  Effective communication via phone, text, and email; use a smartphone to clock in/out, upload photos, download apps, and connect to the internet; respond within 24 hours of contact.
• Education: High school diploma or equivalent typically required; previous retail or merchandising experience beneficial but not mandatory.
• Experience…