Golf Course Admissions

Pro Shop Attendant

The Pro Shop Attendant is the first point of contact for golfers and plays a vital role in creating a positive and welcoming experience. This position involves providing excellent customer service, managing tee times, handling transactions, and maintaining the pro shop's appearance.

Responsibilities:

• Greet and assist customers, providing information about the course, services, and merchandise.
• Book and manage tee times using the golf course's reservation system.
• Process payments, handle cash and credit card transactions, and reconcile daily sales.
• Maintain a clean and organized pro shop, including displaying merchandise and restocking inventory.
• Answer phone calls and respond to inquiries.
• Communicate effectively with other golf course staff, including rangers and maintenance personnel.
• Enforce golf course rules and regulations.
• Assist with tournaments and special events.
• Handle customer complaints and resolve issues effectively.
• Perform other duties as assigned by the Pro Shop Manager or Golf Professional.

Qualifications:

• Excellent customer service and communication skills.
• Basic computer skills and experience with point-of-sale systems.
• Knowledge of golf and golf equipment is preferred.
• Ability to work flexible hours, including weekends and holidays.
• Ability to stand for extended periods and lift up to 25 pounds.
• High school diploma or equivalent preferred.