RN Patient Logistics - Transfer Center

Department: 70518 Atrium Health Mobile Medicine - Care Coordination Center
Job Status:
Full time
Hours Per Week: 36

Schedule:

7A - 7P
Pay Range: $38.20 - $57.30

• Patient Transfer Coordination:
  Facilitate safe and timely transfers of patients with emergent, urgent, or medically complex conditions; collaborate with physicians, transport staff, and other healthcare providers to ensure appropriate patient placement.
• Clinical Assessment:
  Perform triage assessments to determine the appropriate level of care and subspecialty needed for transferring patients; utilize clinical knowledge to gather and review patient information, ensuring all necessary data is collected for transfer decisions.
• Communication:
  Utilize closed-loop communication as a liaison between referring and receiving facilities, facilitating verbal communication and documentation of transfer requests; coordinate with clinicians to discuss patient cases and determine the best course of action; provide exceptional customer service to patients, families, and external healthcare providers.
• Interprofessional
  
  Collaboration:
  
  Collaborate effectively with interdisciplinary teams to deliver patient-centered care, ensuring shared decision-making and optimal outcomes; determine when to use the chain of escalation/resolution when appropriate.
• Documentation:
  Document all transfer activities in electronic medical record (EMR) and transfer center software; prepare and review monthly reports on transfer center activities and trends.
• Quality & Safety Improvement:
  Participate in quality improvement activities to enhance transfer center processes and patient outcomes; monitor and report trends related to patient transfers; participate in debriefing sessions as necessary to address adverse events.

• Education
  : ADN (associate’s degree in nursing)
• Certification / License
  :
  Licensed Registered Nurse (RN) in the relevant state
• Work Experience
  :
  Minimum 3 years of nursing experience
• Knowledge / Skills / Abilities
  :
  • Strong verbal and written communication skills.
  • Proficiency in using electronic medical records and telehealth technology.
  • Excellent critical thinking and problem-solving skills.
  • Ability to work efficiently under pressure and manage multiple tasks simultaneously.
  • Strong interpersonal skills to effectively collaborate with the healthcare team.
  • Must be able and available to work on-site.

• Education
  : BSN (bachelor’s degree in nursing)
• Certification / License
  :
  Certified Acute Care Virtual Registered Nurse (CAVRN)
• Experience
  :
  Critical Care or Emergency department experience advantageous
• Knowledge / Skills / Abilities
  :
  • Strong verbal and written communication skills.
  • Proficiency in using electronic medical records and telehealth technology.
  • Excellent critical thinking and problem-solving skills.
  • Ability to work efficiently under pressure and manage multiple tasks simultaneously.
  • Strong interpersonal skills to effectively collaborate with the healthcare team.
  • Must be able and available to work on-site.
• DISCLAIMER
  :
  • All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
  • This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

The Patient Logistics RN is responsible for coordinating patient transfers between healthcare facilities and internal departments, ensuring the timely and efficient movement of patients requiring higher levels of care. This role involves advanced clinical assessment, critical thinking, and collaboration with physicians and other healthcare stakeholders. The Nurse actively contributes to patient flow activities by monitoring timelines, identifying stalled processes, and addressing clinical barriers.

Operating within a 24/7 department, this position may require a flexible schedule, including days, evenings, nights, weekends, holidays, and during severe weather conditions.