Key Controller​/Key Master - Trump Royale

Key Controller / Key Master - Trump Royale

Final date to receive applications: 2 October 2026

Department: Operations - Field(OPS
001)

Employment Type: Full Time

Location: P_18201 COLLINS AVE

Reporting To: Operations Manager

Compensation: $16.00 / hour

Position:
Key Controller / Key Master

Location:
Trump Royale Condos (18201 Collins Ave)

Pay: $16/hour

Schedule:
Shifts will vary and may include weekends

At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.

The Key Master ensures safe storage of customer car keys during valet operations, while delivering service that exceeds our customer/client’s expectations. The Key Master is responsible for greeting guests, issuing tickets, and organizing and storing customer keys. The Key Master works closely with fellow team members, Operations Manager, and/or Shift Manager to ensure that quality and safety standards are always met.

• Greet arriving and departing guests in a friendly and courteous manner
• Receive incoming keys from valet or incoming customers/clients/visitors
• Mark incoming keys with identifiers including vehicle location code, and vehicle information (via paper tag, electronic tag, ticket, etc.); store in designated area (key room, key box, valet station, etc.)
• Ensure safety of keys on the designated key room, key box, or valet station by properly locking the stored area, never leave assigned location without being relieved by supervisor or designated employee
• Issue correct keys to valet drivers for outgoing customers
• Monitor electronic system/location operation for incoming notification of vehicles needing to be pulled down
• Perform regular audit to verify number of checked in vehicles and number of keys in key room
• Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager or Shift Lead as necessary
• Immediately report any accidents, incident or safety concerns to Operations Manager or Shift Lead

• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Problem Solving – Ability to think quick and resolve issues efficiently
• Strong attention to details.
• Security Awareness
• Strong organization skills
• Previous valet parking experience a plus

• Must be at least 18 years of age
• Must successfully pass a background check, in accordance with company policy and applicable laws
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.

• Stand for extended period of time, and sometimes for entire duration of shift
• May require weekends, evenings, and holidays based on business needs

• May be required to work flexible hours, including evenings, weekends, and holidays.
• The role involves working outdoors in various weather conditions.
• Requires frequent communication with valet attendants, management, and guests

Please note this job description is not designed to cover or contain an all‑inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice

Join our team and enjoy an outstanding benefits package, including:

(Full Time Only)

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans
  :
  Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life…