COMSEC Responsible Officer; CRO​/Tier II Network Technician; Government

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.

This is a dual-hatted role that includes both COMSEC Responsible Officer (CRO) duties and Tier II Network Technician responsibilities. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Work to be performed at a government customer site in Cocoa, FL.

CROs are responsible and accountable for all COMSEC material issued to their subaccount and ensure they, their alternates, and users fully comply with all applicable provisions identified in provided guidance & policies.

• Coordinates/routes all requests for the transfer/disposition of COMSEC material through the program leads.
• Creates & maintains a COMSEC file plan IAW specified retention instructions and an unclassified material delivery point.

Ensures:

• Cryptographic equipment is keyed in accordance with the supporting key’s effective date, either loading new key upon supersession of the old key or upon inadvertent equipment zeroization. Top Secret keys are received, handled, controlled, stored, & destroyed utilizing Two-Person-Integrity procedures. Two COMSEC-briefed individuals destroy COMSEC material as required.
• Establishes a comprehensive, reoccurring training program for their COMSEC users.
• Prepares a written emergency plan and ensures all COMSEC briefed personnel are trained on their duties & responsibilities within the plan.
• Processes all transfer, destruction, & semiannual or change of CRO inventory paperwork in a timely manner; returns paperwork to the program office.
• Publishes a list of people authorized access to the subaccount’s COMSEC material.
• Reports known or suspected COMSEC incidents, including deviations from COMSEC constraints document to the program office immediately; & ensures COMSEC briefed personnel are aware of proper COMSEC incident reporting procedures.
• Requests additional COMSEC material, or relocation of existing material, from the program office.
• Returns excess material and all ancillary material (i.e., racks, cables, power supplies, etc.) to the COR within 15 business days after removal from operations or after identification of item as excess.
• Supports detachment operations and maintenance personnel as necessary on new installs, circuit outages, and troubleshooting.
• The Primary CRO on the subaccount signs all reports unless not present for duty; in the absence of the Primary the Alternate CRO will sign reports.
• Validates - in the form of a requirements letter
  -the continuing need for all COMSEC material held locally, & requests disposition instructions for any material not required to fulfill ongoing operational needs.

• The Tier II network field technician will support the installation and maintenance of the client LAN/WAN devices.
• Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team.
• Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs).
• Draft and implement standard network change requests.
• Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
• Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
• Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables,…