IoT Customer Success Manager - Adoption & Renewal
Job in
Mishawaka, St. Joseph County, Indiana, 46546, USA
Listed on 2026-08-14
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Digi International is seeking an Account Services Manager to drive post-sale adoption, renewals, and growth for the Smart Sense/Jolt customer base. Hybrid work options available in Mishawaka, IN or Lehi, UT, with cross-functional collaboration across Sales, Product, and Client Partners to deliver measurable value.
You will manage onboarding, optimize processes, and identify new use cases to expand platform value while maintaining a strong focus on customer success and revenue protection.
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