Hybrid IoT Customer Success Manager I - Adoption & Growth
Job in
Mishawaka, St. Joseph County, Indiana, 46546, USA
Listed on 2026-08-15
Listing for:
SmartSense by Digi
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Smart Sense by Digi is seeking a Customer Success Manager I to lead post-sale adoption, renewals, and expansion for our Digital/Tech-Touch clients. You will collaborate with Sales, Product, and Client Partners to deliver measurable value, protect revenue, and convert at-risk customers into advocates.
You will guide Level 4 customers, manage the end-to-end customer journey from onboarding to ongoing value delivery, and drive adoption through automation and best practices across the Smart Sense and
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