IoT Customer Success Manager I — Hybrid (Adoption & Renewals
Job in
Mishawaka, St. Joseph County, Indiana, 46546, USA
Listed on 2026-08-18
Listing for:
Digi
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Digi in Mishawaka, IN is seeking a Customer Success Manager I for its Smart Sense/Growth team. You will own post-sale adoption, retention, and growth at scale, working with Sales, Product, and Client Partners to deliver measurable value and protect revenue.
Hybrid role with office presence in Mishawaka; you will guide Level 4 customers through onboarding to value delivery, drive renewals, and advocate for customer needs across the organization, leveraging AI-powered tools to scale.
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