Hybrid IoT Customer Success Manager - Adoption & Growth
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Smart Sense by Digi is seeking a Customer Success Manager I to lead post-sale adoption, renewals, and expansion for our Digital/Tech-Touch clients. You will collaborate with Sales, Product, and Client Partners to deliver measurable value, protect revenue, and convert at-risk customers into advocates.
You will guide Level 4 customers, manage the end-to-end customer journey from onboarding to ongoing value delivery, and drive adoption through automation and best practices across the Smart Sense and
As a Hybrid IoT Customer Success Manager I - Adoption & Growth, you will play an important part at Smart Sense by Digi in Mishawaka, IN, United States.
The position is based in Mishawaka, IN, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 63.000 - 99.000.
We aim to respond to suitable candidates as soon as possible.
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