Operations Manager

Operations Manager

The Operations Manager reports directly to the Regional Operations Manager or Area Operations Manager and will oversee Lot Coordinators, operations, sales, and financials for respective areas.

• Ensure all standards for professionalism, appearance, vehicle, work ethic, customer service, and workplace safety and cleanliness are always upheld
• Develop and maintain relationships with current and prospective customers
• Attend regional operations team weekly meetings with Regional Operations Manager & Area Operations Managers
• Attend monthly meetings with Regional Operations Manager or Area Operations Manager to review goals and expectations
• Visit all stores on a daily/weekly basis
• Attend Echo Park conference calls weekly (when applicable)
• Hold in person meetings with all associates to discuss issues, daily goals, constraints, plan for all stores
• Audit nightly WIP emails/reports for opportunities of improvement, support needed, and/or overall location health
• Reply a minimum once a week to every store’s nightly WIP emails/reports
• Send weekly recap emails to store management to all stores
• Ensure daily billing at all locations in region
• Work with Regional Operations Manager or Area Operations Manager to ensure proper budgeting, staffing, and planning is in place to handle current business
• Review monthly P&Ls and work with Regional Operations Manager or Area Operations Manager on financial improvement
• Ensure locations, visits and calls are entered and notated in Net Suite
• Review and process requisition/SCF forms
• Review & correct daily missing punch & punch changes
• Submit bi-weekly amex reports
• Submit schedules to Human Resources monthly by the 25th of each month
• Submit all payroll for area within assigned deadlines
• Review and/or submit supply orders for all stores in area
• Compile monthly Risk Compliance reports for area
• Assist in all Accounts Payables/Receivables for area
• Keep up with new products available by supplier and inform technicians on those products
• Ensure effective and efficient operations
• Proficient in all Lot Coordinator duties
• Ensure proper roll out of new products, policies, practices and procedures
• Communicate daily with Regional Operations Manager & Area Operations Manager & Lot Coordinator(s)
• Provide important data and updates to Regional Operations Manager or Area Operations Manager in a timely manner
• Other duties assigned by Regional Operations Manager or Area Operations Manager not limited to the above

• Valid driver’s license with clean driving record
• Previous management experience required
• Excellent communication and time management skills
• College degree preferred
• Proficient in Mac OS, Microsoft Office
• Must be willing to submit to a pre-employment background check
• Must be willing to work in a fast‑paced environment
• Positive attitude

• Medical Insurance for you and your family
• Dental Insurance
• Vision Insurance
• Term, Whole Life & AD&D Insurance
• Short & Long Term Disability Insurance
• 401(k) Traditional & Roth
• 401(k) Employer Matching
• Opportunities for Advancement
• And Much More!

Apply to our team today at  or respond directly to this job posting with your resume and contact information.

Established in 1994, our company has provided top‑notch automotive reconditioning services for dealerships nationwide. Our team of experts specializes in various services, including detailing, ceramic coating, window tinting, paintless dent repair, and wheel repair. We pride ourselves on our attention detail and commitment to customer satisfaction. Join our team and be a part of a company with over 25 years of experience in the industry.

We will consider all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We strive to create an inclusive and diverse workplace that includes partners of diverse backgrounds and experiences. As a result, we are able to better meet our mission and values while serving our customers across the country.

Applicants with criminal histories will be considered for employment in accordance with all federal, state, and local laws and ordinances.

Hired candidates may be subject to background checks and drug testing as a condition of employment. These checks are conducted to maintain a safe and secure work environment for all employees and to comply with company policies and legal requirements. By applying for this position, you acknowledge and consent to these testing procedures if a job offer is extended.