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Experience Lead: Pet Retail Customer Service & Team Growth
Job in
Mishawaka, St. Joseph County, Indiana, 46546, USA
Listed on 2026-08-12
Listing for:
PetSmart Store Support Group, Inc.
Full Time
position Listed on 2026-08-12
Job specializations:
-
Retail
Retail & Store Manager, Retail Associate/ Customer Service, Retail Support, Customer Service Rep
Job Description & How to Apply Below
Pet Smart is seeking a Retail Customer Service Lead to drive the pet parent experience and oversee store operations. This role focuses on leadership, coaching, and daily task delegation to ensure excellent service and adherence to company policies.
The position requires 2+ years in retail, full-time availability including evenings and weekends, and proficiency with computer applications. You will support events, merchandise, and safety initiatives while maintaining a welcoming store atmosphere.
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