Customer Service Representative

Overview

Customer Service Specialist - $25/hr | Full-Time

You ll join a tight-knit team of three, supporting a well-established brand known for innovative products in the aesthetic/medical space. This is a role where you ll be trusted, supported, and busy in all the best ways - every day makes an impact.

• Pay: $25/hour
• Schedule: Monday-Friday, 8:30 AM-5:30 PM (onsite, not flexible)
• Environment: Collaborative, fast-moving, and highly customer-focused

• 2+ years of office-based customer service experience required
• Comfortable navigating and updating data in Excel
• Confident, articulate phone presence - you ll be speaking with customers all day
• Degree not required

• Handle 20-30 incoming calls per day with a helpful, solution-oriented mindset
• Support customers with order entry, product details, tracking updates, and general inquiries
• Input orders accurately and efficiently while maintaining clean, organized data
• Collaborate closely with your team of three to keep operations running smoothly
• Communicate cross-functionally to ensure customers receive quick, clear, and accurate support

• You ll be the voice of the brand - trusted to provide excellent service every time
• Stable hours, a consistent workload, and a team that truly works together
• Opportunity to grow in a company doing meaningful work in the aesthetic/medical field

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles  Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.