Customer Support Agent; On site

Have a friendly phone personality and a knack for helping people? We’re looking for a friendly, customer‑service‑oriented Customer Support Agents to join our growing team!

If you have a background in retail, food service, hospitality, or any customer-facing role where you talk to people every day, you already have the core skills we're looking for. We will teach you the technical details, software, and systems—you just bring a positive attitude, active listening, and a willingness to learn.

This is an entry‑level role designed to help you transition your real‑world customer service skills into a professional support environment. You’ll provide on‑site support, troubleshoot issues, and ensure every customer receives clear, professional, and timely assistance.

• Answer inbound phone calls with a warm, helpful, and friendly attitude.
• Listen to customer questions, ask simple clarifying questions, and help guide customers to the right solution.
• Accurately enter customer contact information, basic call notes, and other details into our system after each call.
• Direct more complex or specialized calls to senior team members when needed.
• Contribute to a positive, team‑focused environment
• Participate in friendly feedback sessions to build your confidence.

• Customer
  
  Experience:
  
  Background in retail, food service, hospitality, front‑desk, or similar customer‑facing roles.
• Great Phone Tone:
  Clear speaking voice, patient listening style, and a naturally warm demeanor.
• Basic Computer Comfort:
  Ability to type while talking and navigate simple computer programs.
• Eagerness to Learn:
  Open to receiving pointers, learn our tools, and grow your skills
• Effective oral and written communication skills

Join us if you’re passionate about delivering outstanding customer experiences while developing your professional skills in a fast‑paced environment! This paid role is perfect for motivated individuals eager to make an impact through energetic engagement and detailed‑oriented service.