Program Coordinator, Community Engagement & Education

Who We Are

At E&I Cooperative Services, we are transforming how universities and schools buy the goods and services they need to operate and thrive. By leveraging the power of cooperative purchasing, we help our 6,000+ member educational institutions save time, contain costs, and redirect critical resources to their core mission of education and research. With over 90 years of experience and a trusted brand, we now operate like a high-growth startup—launching innovative technology, data, and service solutions to meet the evolving needs of the education sector.

As the Program Coordinator, Community Engagement & Education, you’ll provide administrative and operational support for E&I’s EdPro Next Gen Leadership Program, ensuring a smooth, high-quality program experience. You’ll coordinate day-to-day program logistics (session scheduling, Zoom setup, attendance tracking, materials), support participant onboarding and communications, and help manage reporting, surveys, and program metrics that inform continuous improvement.

The Program Coordinator, Community Engagement & Education provides administrative and operational support for E&I’s EdPro Next Gen Leadership Program. Reporting to the VP of Community Engagement & Education, this role manages the day-to-day operations, participant onboarding and communications, certification process, scheduling, reporting, and workflow coordination required to deliver a smooth program experience.

Program Planning, Execution & Project Support

• Coordinate all logistics for the Next Gen Leadership Program, including session scheduling, calendar management, Zoom setup, meeting links, attendance tracking, and materials preparation.
• Maintain program timelines, milestones, and checklists to ensure smooth execution.
• Assist with program documentation and improving efficiency.
• Assist with travel coordination and on-site support for the Leadership Summit and other program-related events.
• Assist with the preparation of administrative requirements of Leadership Summit.
• Provide project management support across both education programs and community engagement initiatives.

Participant Engagement

• Serve as the central point of contact for Next Gen participants for routine questions, reminders, and program information.
• Manage onboarding communications, distribute materials, and support participants throughout the program cycle.
• Prepare and send regular updates, reminders, and follow-up communications.
• Provide administrative support for coaching interactions, check-ins, and scheduling.

Program Tracking and Reporting

• Track attendance, participation, assignments, and milestone completion.
• Manage and maintain program databases, rosters, and documentation.
• Distribute post-session surveys and compile basic feedback summaries.
• Provide monthly program status updates to the VP of Community Engagement & Education.
• Collect and analyze feedback from participants, mentors, and partners to assess program effectiveness.
• Track key performance indicators (e.g., participation, satisfaction, completion rates, repeat engagement).
• Prepare reports and presentations for leadership on program outcomes and opportunities for improvement.
• Implement lessons learned to refine and improve future programming where applicable.

• Bachelor’s degree or advanced degree preferred.

• National travel to company sponsored events 5%

If you’re ready to bring your skills or values to a mission that matters and create meaningful impact together, we’d love to hear from you.

Use the "Apply Now" button on our careers page and submit your resume and a cover letter specifying your salary expectations. All submissions will be handled with the highest level of confidentiality.

E&I is an equal opportunity employer and is committed to providing equal opportunities for employment and advancement without regard to an individual’s race, color, religion, national origin, age, sex, sexual orientation, marital status, or any characteristic protected by local, state, or federal law.