More jobs:
Manager , B2B Sales
Job in
Mission, Johnson County, Kansas, 66201, USA
Listed on 2026-02-16
Listing for:
Convergys
Full Time
position Listed on 2026-02-16
Job specializations:
-
Business
Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors time type:
Full time posted on:
Posted Todayjob requisition :
R1681665
Job Title:
Manager I, B2B Sales
Job Description The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.
* Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
* Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
* Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
* Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
* Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
* Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
* Be a point of escalation for our clients and respond promptly to any issues
* Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
* Work with client contact on reporting and forecasting
* Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
* Work with client contact on reporting and forecasting
* Coordinate team incentives and Sales Performance Incentive Funds
* Partner and build business relationships with all partners to ensure customer expectations are met
Location:
IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors Language Requirements:
English (Required)
Time Type:
Full time
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** Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.#
** Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more.
Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges.
Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.
We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
We’re the strategic thinkers who design brand-defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly.
By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Experience the power of Concentrix.
Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
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