Business Readiness Expert

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.##
** Job Description
** Evaluate the gap between current business operations and the future state, using data to identify risks, track preparation progress, and measure the success of adoption. This role ensures that transitions are seamless by optimizing processes and providing actionable insights to leadership.
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* DUTIES AND RESPONSIBILITIES:

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* ** Requirements Elicitation:
** Gathers detailed business requirements from stakeholders.
* ** Gap Analysis:
** Compares the "As-Is" state with the "To-Be"" state to identify what needs to change.
* ** Solution Validation:
** Ensures the technical solution being built actually solves the business problem.
* ** Documentation:
** Creates functional specifications and process maps."
* ** Demand-Solution Mapping:
** Converts a "Business Requirement" (e.g., "I want to log in") into an implementation plan
* ** UAT**:
Assists the QA team in creating test cases that validate the technical logic, not just the user experience."
* ** Impact Assessment:
** Identifies which employees or departments will be affected by the project.
* ** Training & Comms:
** Develops training materials and internal communications to prepare staff.
* ** User Adoption:
** Measures how well the new system or process is being used after launch.
* ** Transition Planning:
** Coordinates the "Go-Live" activities from the business side (e.g., floor walking, help desks).
** REQUIREMENTS:
*** At least 5 years of experience in Program Management/ Project Management/ Business Analysis/ Business Readiness / Change Management
* Background in BPO / Telco/Tech/Finance. Experience in fast-paced or high-volume industry is preferred.
* Expertise in performance management and KPI governance
* Proficiency in analytics methods and tools.
* Strong communication and writing skills for interacting with Leadership, customers, vendors, and internal stakeholders.
* PMP/ Lean / Six Sigma certification is a plus
* Bahelor's Degree in any related field
** Equal Opportunity Employer
** Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most.

Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York.

Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.

Purpose
* In everything we do, we treat people right to create a Globe of Good.
* Vision*We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.
* Mission*We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.
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