Change Management Consultant

Posted Friday, February 20, 2026 at 7:00 AM

On Trac is hiring a Senior Change Program Manager !

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!

Founded in 1986,
On Trac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

The Senior Change Program Manager leads the people, process, and operational readiness work required for high‑impact transformation initiatives across OnTrac’s last‑mile logistics network. This senior individual contributor role ensures changes are fully prepared, adopted, and sustained—acting as the gatekeeper of launch readiness. Operating as a peer to senior leaders across Operations, Engineering, Product, Finance, Commercial, Pricing, Customer Service, and Line Haul, this role drives alignment, mitigates downstream risk, and champions a structured, data‑informed approach to adoption and value realization.

• Medical, Dental, and Vision insurance; HSA and FSA options
• Life and Disability coverage (basic and voluntary)
• Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
• Competitive benefits and
  401(k) with company match
• Referral Bonus Program - Up to $500 per referral!
• Paid Time Off including Holiday pay
• Employee Assistance Program & a Safe and clean work environment

• 8–12 years of experience leading transformation, change, or complex cross‑functional programs
• Proven experience driving adoption of technology and operational change in large, matrixed environments
• Strong executive presence and the ability to influence without authority
• Deep understanding of operational workflows and system‑enabled processes
• Ability to link change efforts to measurable operational and financial outcomes
• Experience in Logistics, Consulting, transformation, or enterprise program leadership experience is preferred
• Familiarity with structured change methodologies applied pragmatically is a plus

• Lead change readiness and launch governance: Own readiness for high‑impact initiatives, identify and upscale gaps, and act as the gatekeeper for go‑live decisions.
• Drive proactive alignment and planning: Build early visibility into upcoming changes and align cross‑functional stakeholders on scope, timing, and required preparations.
• Coordinate change execution across functions: Lead planning for systems, processes, training, and operating model changes to ensure smooth network‑wide adoption.
• Define and measure success: Establish adoption and value realization metrics and partner with analytics teams to track change outcomes and operational impact.
• Enable effective change leadership: Coach project owners and operational leaders on leading change, strengthening their ability to guide teams through transformation.
• Standardize and improve how change is delivered: Build foundational tools, templates, and playbooks, and lead post‑launch reviews to drive continuous improvement.

• You communicate with clarity and confidence, facilitating alignment with senior leaders and influencing outcomes without authority.
• You thrive in complexity, navigating ambiguity with sound judgment, structure, and a bias for action.
• You build trust quickly, forming strong cross‑functional partnerships across operations, technical, and business teams.
• You lead with a transformation mindset, connecting change efforts to measurable operational and financial results.
• You approach change pragmatically—not academically—tailoring frameworks to the realities of field operations.

If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!

OnTrac is an equal‑opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.