Case Manager

Qualified candidates are eligible for a $1,000 sign-on bonus (half at six months, half at one year anniversary).

• Provides for the safety, stability and well‑being of children and families during the referral period.
• Delivers culturally competent, strengths‑based case management services to children and families consistent with the evidence‑based practice models.
• Decisions are made on guidelines provided by the supervisor, family preservation standard procedures and policies, evidence‑based practice model and DCCCA organizational policies.
• Meets DCF timelines to connect with the family within 24 hours of referral; facilitates initial family meeting within 48 hours of referral; completes assessment‑based case plan within 20 days of referral; and achieves case closure within 3‑6 months of referral.
• Engages and works in partnership with families to complete assessments and develop case plan goals and objectives.
• Meets with the family in the home weekly, monitoring the family’s progress towards their case plan goals; and meets monthly with each child individually to assess child safety.
• Assesses each child’s safety with every family contact and reports all suspected child abuse/neglect; monitors family progress and service provision using assessment tools, and updates family case plan based on those assessments.
• Provides weekly home‑based family skills training which may include: nutrition, hygiene, household and time management, home and child safety, basic parenting, transportation, problem solving and communication to assist parents in providing a safe, nurturing environment for children in their care.
• Works closely with the Family Support Worker to provide services for the family and make decisions about child well‑being.
• Prioritizes identified problems that require resolution, establishes goals and objectives, utilizes available resources, and arrives at decisions appropriate to the family.
• Completes and analyzes initial and ongoing family assessments related to safety, stability and well‑being, including mental health, substance abuse, education, emotional, social and physical well‑being, parenting and parent‑child relationships.
• Utilizes assessments to develop the case plan in partnership with the Family Support Worker/Family Mentor, child/ren and family; makes community referrals as necessary.
• Completes and submits timely court reports; appears and testifies in court as required.
• Collects drug screens as necessary.
• Documents case information, including court reports, emails, and activities weekly.
• Responds promptly to family crisis situations, documents incidents and is available 24/7 to clients.
• Job may require the employee to be able to regularly drive to various DCCCA locations and other business locations throughout the day or night as required.
• Promotes and practices teamwork in all activities.
• Fosters and maintains professional relationships with families, community partners and peers.
• Participates in professional development that is relevant.