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Operations Team Lead – Call Center
Job in
Mission, Johnson County, Kansas, 66201, USA
Listed on 2026-02-11
Listing for:
Convergys
Full Time, Part Time
position Listed on 2026-02-11
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
A global technology services company is seeking an ANZ Team Leader to supervise call center associates. This role involves coaching team members and ensuring performance metrics are met. The ideal candidate has an associate's degree and relevant experience, along with strong communication skills. Responsibilities include monitoring attendance, conducting meetings, and resolving escalated customer issues. This full-time position offers a dynamic work environment with opportunities for growth.
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