Quality Improvement Specialist

Overview

Do you enjoy making a positive impact and driving meaningful change in your community? Do you have working experience with individuals with intellectual and developmental disabilities, autism, and/or mental health diagnoses? Do you have quality management experience within the healthcare industry? Apply your data-driven decision-making skills in this Quality Improvement role with Devereux!

The QI Specialist is responsible for working closely with other members of the Quality department and the Administration team to ensure quality improvements and outcome measures.

• Support quality management including but not limited to data analysis and reporting.
• Demonstrate and maintain an appropriate balance between operational realities and issues of program quality, effectiveness, and outcomes.
• Assist with facilitating management and training of Quality Improvement activities.
• Act as a Certified Investigator.
• Serve as a resource person to all departments.

Education: Bachelor’s degree in Human Services, Health Care Administration or Social Services field. High school diploma and additional experience may be accepted as lieu of degree.

Experience: Minimum of one year experience in quality management within the healthcare industry. Minimum of one year’s experience working with individuals with intellectual and developmental disabilities, autism, and/or mental health diagnoses.

Requires broad knowledge of healthcare organizational dynamics and delivery systems, principles and practices of quality improvement and regulatory and agency standards. Must have excellent oral and written communication skills and project management skills. Requires strong data collection and analytic skills utilizing computer applications. Requires facilitation and training skills. Ability to be adaptable, flexible, and change activities quickly. Requires ability to make swift and sound decisions independently.

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

• Unmatched professional development support and tuition benefits.
• Technology to assist in making your job easier.
• Clinical resources throughout the country.
• Scheduling flexibility for work/life balance.
• Knowledgeable & experienced team members.
• Excellent benefits (learn more at mydevereuxbenefits.org).
• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
• Student loan debt assistance, tuition reimbursement and continuing education assistance.
• Generous time‑off (start accruing 1st day).
• 403(b) retirement plan with matching benefit.
• Voluntary/employee paid supplemental life and accident coverage.
• Employee assistance / work‑life balance program.
• ASCEND – the first career accelerator program designed to give behavioral healthcare workers career guidance, one‑on‑one coaching, skills and financial assistance you need to reach your full potential. This program includes 100% of tuition covered (up to fifteen thousand dollars annually for undergraduate and twenty‑five thousand annually for graduate) and student loan repayment, among other benefits.

"My bosses were great, and working with the individuals was very rewarding. The support we gave them and to see the changes in their lives was a testimony in itself."

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.

Our mission:
Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for…