Housekeeping Room Attendant

### Dusit Thani Mactan Cebu Resort# Housekeeping Room Attendant February 9, 2026###

Job Description

PRIMARY RESPONSIBILITIES
• GUEST ROOMS  o Enters and prepares rooms for cleaning.  o Makes the bed.  o Dusts rooms and furniture.  o Checks all electrical equipment.  o Reports broken equipment to Housekeeping Service.  o Cleans the bathroom.  o Replenishes bedroom and bathroom supplies.  o Checks and secures the room.  o Checks mini bar.  
• Performs other duties as assigned by Supervisor.

ADMINISTRATIVE RESPONSIBILITIES
• Performs duties or tasks at the best of his/her ability.  
• Reports any unusual incidents, guest complaints, lost and found, breakage and losses to the supervisor.  
• Attends briefing or meeting as requested.  
• Attends all training requested by the hotel.  
• To be responsible for cost saving on guest supplies, food supplies, electricity, water, etc.,  
• Follows company’s rules and regulation.

TECHNICAL RESPONSIBILITIES
• Reports to work in prescribed uniform and well-groomed.  
• Reports to the supervisor at the start of the shift to receive necessary instructions.  
• Performs duties responsively and professionally according to standards and requirements.  
• Knowledgeable of all work related items such as guest supplies, consumable items to be served to guests, promotional materials, forms and procedures correctly and skillfully.  
• Equips him/herself with necessary working tools such as pen and others.  
• Greets guests and colleagues politely.  
• Listens to guests (paying and colleague) carefully and attentively in order to perform duty effectively.  
• Be a good sales person at all times and in a good professional manner  
• Practices job tasks as well as develop him/herself for new ideas and techniques at all times.  
• Confirms satisfaction with guests, and informs supervisor or manager immediately in case of guest complain.

COMMERCIAL RESPONSIBILITIES
• Communicated effectively with guest, clients, business partners and staff.  
• Be a good sales person to promote hotel’s image and businesses.  
• Participates community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.

HUMAN RESOURCES RESPONSIBILITIES:
• Establishes and maintains good relations with other staff within the department and between other departments  
• Provides assistant to co-staff within the department and amongst other department in performing task to foster team work and success of the hotel.

RELATIONSHIP
• Reports to unit manager or department heads if necessary.  
• Communicating to guests in delivering product and service.  
• Relates to co-staff in service and supporting departments in performance of work and service to guests.  
• Relates to employees of other departments for special functions and activities of the hotel.

OTHERS
• Continuous learning through own IDP.  
• Any other duties as may be assigned by the superior.

ACCOUNTABILITIES
• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

COMPANY’S CULTURE
• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”CONFIDENTIALITY
• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT
• At least High school diploma  
• No experienced is welcome  
• Knowledgeable in Housekeeping operation and cleaning methods will be an asset  
• Ability to communicate basic English  
• Detail-oriented and posses pleasant personality with good communication and interpersonal skillsLocation
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