Asistente de ventas & Onboarder ES​/IT Decathlon Marketplace

YOUR MISSION

Our Decathlon Marketplace is a fast-growing global platform operating in 19countries worldwide. We connect sports brands, third-party sellers, and customers through an seamless digital experience, integrated into Decathlon’s e-commerce website, offering millions of products worldwide.

We are looking for a motivated and detail-oriented professional to join our dynamic team as Seller Support and Onboarder. This role is essential to ensuring operational excellence and providing a first-class support experience to sellers in the European region.

If you are passionate about process optimization, quality control, and seller success, we would love to hear from you!

We are looking for a tech-savvy professional who thrives in a multilingual and cross-functional environment.

• Multilingual Proficiency
  :
  Fluent in English, Spanish & Italian
• Analytical Skills
  :
  Proven ability to analyze data and performance metrics, identify emerging trends, and propose actionable improvements.
• Process-Oriented Approach
  :
  Demonstrated experience in process optimization and quality control management.
• Problem-Solving Expertise
  :
  Strong track record in escalation management and complex problem resolution.
• Collaborative Mindset
  :
  Skilled at managing cross-functional relationships between internal stakeholders and external service providers (BPOs).
• Tech Savvy
  :
  Proficient in CRM systems, ticketing tools (e.g., Zendesk, Salesforce), and data analytics platforms.

You will be working full time from our headquarters in Evere.