Solutions Architect

Join Harvest

ROI as a Solutions Architect to design scalable, data-driven solutions that transform businesses. Apply now to make a lasting impact.

The Solutions Architect is responsible for designing scalable, data-driven solutions that align business objectives with technical execution. This role leads information architecture and solution design across client engagements—ensuring systems, processes, and integrations are structured for long-term success, scalability, and reporting accuracy.

The Solutions Architect acts as the bridge between strategy and execution, owning architecture, guiding implementation, and ensuring high-quality outcomes across all engagements.

Reports To:

Director of Client Services
Department:
Transformation

Employment Type:

Full-Time

Own end-to-end solution architecture across client engagements

Design scalable system architectures, including CRM structure, object design, and integrations

Lead information architecture (object design, relationships, lifecycle structure)

Build and maintain architecture documentation (Lucidchart, system diagrams, workflows)

Ensure all solutions are designed for scalability, maintainability, and reporting integrity

Define system structure, configuration approach, and implementation strategy

Ensure proper setup of pipelines, lifecycle stages, automation logic, and workflows

Design how systems should function across marketing, sales, and service processes

Establish standards and best practices for system configuration and build approach

Ensure alignment between business requirements and system functionality

Serve as the technical and architectural advisor on client engagements

Lead discovery, architecture workshops, and solution design sessions

Translate business goals into scalable system and process solutions

Provide strategic recommendations on tech stack, integrations, and system design

Communicate complex technical concepts clearly to executive stakeholders

Own the architecture through execution (even when not building directly)

Brief and guide Solutions Engineers and Implementation Specialists on build requirements

Ensure implementations align with defined architecture and best practices

Partner with Project Managers to align scope, timelines, and delivery approach

Manage backlog and prioritize work to ensure forward progress

Design reporting frameworks aligned to client KPIs and business goals

Ensure systems are structured to support accurate reporting and visibility

Build or guide creation of dashboards, reports, and analytics layers

Validate that reporting outputs align with business logic and stakeholder needs

Conduct QA on solutions built by the Harvest team to ensure architectural integrity and performance

Review team output to ensure adherence to standards and scalability

Identify gaps in architecture or process design and proactively resolve

Recommend improvements to internal frameworks, templates, and delivery processes

Support Go-Live readiness, ensuring systems are functional, accurate, and scalable

Deliver executive-level summaries of architecture and outcomes

Train client stakeholders on system design, structure, and reporting usage

Ensure smooth handoff to Client Success or ongoing support teams

Client Outcomes

• Client satisfaction (CSAT)
• Solution adoption and system usability
• Reporting reliability and system accuracy
• Reduction in rework due to architecture issues

Delivery & Execution

• % of projects delivered on time and within scope
• Backlog throughput and sprint alignment

Strategic Impact

• Scalability and maintainability of solutions
• Contribution to upsell/cross-sell through better architecture

• Deep understanding of system architecture, CRM structure, and Rev Ops ecosystems
• Understands how system design impacts reporting, automation, and user adoption
• Knows how to translate business requirements into scalable technical solutions

• Energized by solving complex system and…