RevOps Engineer

Join Harvest

ROI as a Rev Ops Engineer to drive business transformations with innovative technology, collaborative culture, and growth opportunities. Apply now to make a real difference.

The Rev Ops Engineer is responsible for implementing revenue operations solutions, ensuring seamless execution of scoped projects, and providing technical expertise to enhance client success.

Reports To:

Director of Rev Ops
Direct Reports:
None
Department:
Rev Ops

Employment Type:

Full-Time

Execute and implement Rev Ops solutions as scoped and briefed by the Rev Ops Account Strategist.

Ensure all solutions align with client objectives, maximizing operational efficiency and revenue growth.

Maintain and refine Rev Ops processes for scalability and automation.

Attend working sessions to provide technical expertise and support during client engagements.

Serve as the technical point of contact for clients, ensuring clarity in execution and implementation.

Document and communicate technical solutions to stakeholders in an understandable manner.

• Collaborate closely with the Rev Ops Account Strategist and Director of Client Services to ensure alignment and delivery quality.
• Maintain working knowledge of modern Go-To-Market (GTM) tools and strategies, including (but not limited to) Apollo, Clay, n8n, AI-powered workflows, and enrichment/automation platforms.
• Partner with the Rev Ops Account Strategist to implement GTM-related tooling and automations as part of scoped client engagements.
• Proactively learn and test emerging technologies to improve lead sourcing, enrichment, routing, and automation outcomes for clients.
• Translate GTM tooling capabilities into scalable, production-ready implementations within Hub Spot and integrated systems.
• Provide implementation-level guidance (not strategy ownership) on how GTM tools integrate into the broader Rev Ops architecture.

Conduct demos of solutions built, ensuring client understanding and adoption.

Train clients on implemented systems, ensuring successful handoff and long-term usability.

• Provide ongoing technical support and refinement post-implementation to maintain effectiveness.

Act as the point of contact for assigned support engagements.

Provide ongoing technical support, troubleshooting, and optimization as needed.

Test and validate solutions prior to deployment to ensure accuracy and functionality.

Gather feedback from clients and internal teams to drive continuous improvement of Rev Ops solutions and processes.

Test and validate solutions before deployment to ensure accuracy, functionality, and effectiveness.

Gather and analyze feedback from clients and internal teams to refine Rev Ops processes.

Collaborate with the Rev Ops Account Strategist and Director of Rev Ops to improve service delivery.

Maintain up-to-date knowledge of Hub Spot and related technologies to best support clients.

• Solution Delivery & Execution
  • Successful Implementation Rate: % of scoped Rev Ops solutions delivered and deployed as approved. Target: ≥ 95%
  • On-Time Delivery Rate: % of implementations delivered by agreed timeline Target: ≥ 90%
  • Rework Rate: % of implementations requiring material rework post-delivery. Target: ≤ 10%
• Quality & Technical Excellence
  • QA Pass Rate: % of solutions passing QA/testing before deployment without critical issues. Target: ≥ 95%
  • Post-Launch Issue Rate: Number of defects or technical issues identified within 30 days of launch. Target: ≤ 1 minor issue per implementation
  • Documentation Completeness: % of implementations with complete, clear technical documentation. Target: 100%
• Client Experience
  • Customer Satisfaction Score (CSAT): Client feedback specific to implementation quality and support. Target: ≥ 4.6 / 5
  • Responsiveness SLA: % of client technical inquiries responded to within agreed timeframe Target: ≥ 95%
• Efficiency & Operational Discipline
  • Execution Efficiency: % of tasks completed without scope creep or revision cycles. Target: ≥ 85%
  • Time Logging Accuracy: % of time accurately logged to correct projects and…