IT​/Tech Associate

Scorecard:
Listing Executive (E-commerce – Ergode) 1. Job Mission (Purpose)

Ensure accurate, high-quality, and optimized product listings across all marketplaces to drive visibility, conversion, and revenue growth while maintaining compliance with platform guidelines and minimizing listing errors.

2. Outcomes (What Must Be Achieved)

1. Listing Accuracy & Quality

Achieve ≥ 98% accuracy in product listings (titles, descriptions, attributes, images) with minimal errors or suppress ions.

2. Suppression & Error Reduction

Reduce listing suppress ions/errors to 95% active and live listings ratio by proactively resolving catalog issues (missing attributes, image errors, etc.).

Ensure all new listing requests and updates are completed within 7 days.

3. Competencies (How They Achieve It)

• Attention to Detail.
• High Ownership & Accountability.
• Results-Oriented Execution.
• Strong understanding of marketplace listing tools (Amazon Seller Central, Walmart, etc.).
• Catalog management and bulk upload (flat files, templates).
• Data accuracy and quality control.
• Problem-solving mindset (quickly resolving listing errors/suppress ions).
• Ability to work in a high-volume, fast-paced environment.
• Cross-functional collaboration (with sourcing, pricing, and CS teams).
• Adaptability to changing marketplace rules.

• Clear coordination with internal teams for missing product data.
• Ability to document listing standards and processes.